We apologize for the unavailability of our billing system!
All systems are back online! (5:30PM GMT)
livesupport

0 Open      0 Scheduled      5 Resolved

Gpanel Issues. (Resolved)

Affecting Server - TCA_MASTER | Priority - Critical


Dear Clients.

 

We are currently experiencing issues with our Game panel.

 

We are working on a resolution to this and will update once we have more information.

 

This issue is currently being actively worked on.

Regards,

Date - 01/03/2014 22:46 - 02/03/2014 01:34

Last Updated - 01/03/2014 22:48

Server Down (Resolved)

Affecting Server - TCA_MASTER | Priority - Critical


Followoing IPS are currently offline

193.0.159.157
193.0.159.180
193.0.159.181
193.0.159.182
193.0.159.183
193.0.159.184
193.0.159.185
193.0.159.212
193.0.159.213
193.0.159.214
193.0.159.215
193.0.159.216
193.0.159.217
193.0.159.218
193.0.159.219
193.0.159.220
193.0.159.222
193.0.159.223
193.0.159.224
193.0.159.87
93.189.6.140
93.189.7.102
93.189.7.78
93.189.7.95

This is currently being investiated and we hope to have it resolved asap.

Date - 05/01/2014 12:54 - 05/01/2014 15:47

Last Updated - 05/01/2014 12:56

Master control panel Issues (Resolved)

Affecting System - | Priority - Critical


Dear Clients,

We appear to be experiencing some issues with our master control panel node, which in turn is causing failed FTP for most connections and in some cases failure to stop or start your game servers.

Please stand by while we investigate this issue and find a solution.

We will keep you all posted through here. 

Thank you for your patience.

Please stay tuned to our Facebook page for updates:
https://www.facebook.com/plugpayplay 

Date - 14/06/2013 14:36 - 28/06/2013 17:24

Last Updated - 14/06/2013 14:38

USA servers down! (Resolved)

Affecting Server - ENS # 0 - TCAdmin Master Server | Priority - Critical


Today at 12:00 GMT our usa server went offline, we have found the issue and are currently busy to recover your and our data.

Date - 17/02/2011 14:56 - 17/02/2011 18:23

Last Updated - 17/02/2011 15:15

Gamepanel Reboot! (Resolved)

Affecting System - Gamepanel | Priority - Critical


Hello All,

 

This is on a short notice and we are aware of that, but in order to improve your gameservers preformance we need to have a 1 time restart.

This might take up to 10 minutes, and wont harm your files.

 

Regards,

Niels Meijer

Date - 07/01/2011 16:30 - 07/01/2011 16:55

Last Updated - 07/01/2011 17:11

Below is a real-time overview of our servers where you can check if there's any known issues.


Server Name HTTP FTP POP3 PHP Info Server Load Uptime
ENS # 4 - Webserver Loading... Loading... Loading... PHP Info Loading... Loading...

RSS View RSS Feed